Terms and conditions of sale

InkinaBox only collect information that we require to fulfil your order. This is in accordance with the Data Protection Act.
Customer details are not sold or given to any third party under any circumstances except to fulfil delivery purposes of your order. This may include giving your delivery address to the Royal Mail, a courier or an approved supplier who may arrange for delivery of your order.

Every product comes with a complete 100% guarantee. This covers you for: credit/refund or replacement for any faulty on arrival item.

For exact delivery charges, please place the quantity of items into the basket page that you require and select your delivery conuntry

Delivery is as follows:

To	Standard delivery	Heavy items surcharge (Per item)	Area
UK	£1.49	£1.95	UK
Northern Ireland	£1.49	£1.95	UK
Ireland	£3.95	£4.95	Europe
France	£3.95	£4.95	Europe
Germany	£3.95	£4.95	Europe
Italy	£3.95	£4.95	Europe
Spain	£3.95	£4.95	Europe
Portugal	£3.95	£4.95	Europe
Andorra	£3.95	£4.95	Europe
Austria	£3.95	£4.95	Europe
Belguim	£3.95	£4.95	Europe
Czech Republic	£3.95	£4.95	Europe
Denmark	£3.95	£4.95	Europe
Finland	£3.95	£4.95	Europe
Hungary	£3.95	£4.95	Europe
Iceland	£3.95	£4.95	Europe
Liechtenstein	£3.95	£4.95	Europe
Luxembourg	£3.95	£4.95	Europe
Monaco	£3.95	£4.95	Europe
Netherlands	£3.95	£4.95	Europe
Norway	£3.95	£4.95	Europe
Poland	£3.95	£4.95	Europe
Sweden	£3.95	£4.95	Europe
Switzerland	£3.95	£4.95	Europe
Faroe Islands	£3.95	£4.95	Europe
Gibraltar	£3.95	£4.95	Europe
USA	£7.45	£6.75	Worldwide
Australia	£7.45	£6.75	Worldwide
Canada	£7.45	£6.75	Worldwide
Greenland	£7.45	£6.75	Worldwide
Japan	£7.45	£6.75	Worldwide
South Korea	£7.45	£6.75	Worldwide
Singapore	£7.45	£6.75	Worldwide
New Zealand	£7.45	£6.75	Worldwide
Greece	£3.95	£4.95	Europe

The majority of orders are despatched within 28 working days if no delivery estimate is on the product page or within the timescale on each individual product page.
Orders are not despatched on weekends or UK bank holidays.
Some orders will be sent via a courier or by recorded post requiring a signature upon delivery.
Your credit card may be charged prior to despatch. This does not indicate a guarantee of despatch.
InkinaBox cannot be held responsible for the industrial action of couriers or the Royal Mail and any delay caused by such reason is at the customers risk.
We do not supply orders outside the listed delivery areas on the basket page.

Customers must pay for goods prior to despatch with exception of InkinaBox authorised credit account customers.
Account customers are required to pay for goods within 30 days of invoice.
Customer credit accounts are available only to UK businesses and will only be opened at the discretion of InkinaBox.
Results of product searching through the InkinaBox website or external sites shall be the responsibility of the customer to ensure the correct products are being purchased.
Prices are subject to change at any time and without notice.
Delivery and despatch times are estimates only and shall not be of the essence of the contract.
All risk of products supplied passes to the customer at time of receipt.

The customer must inspect the goods upon delivery and report the fault by writing (preferably by email) within 48 hours of receipt.
Damaged goods must be returned to InkinaBox within 14 days of receipt.
Faulty products accepted by InkinaBox will be refunded in full or exchanged for a product of the same value.
Accident damage, neglect or misuse of items or worn items will not be acceptable for return.
Customers that have modified any product will void their warranty.
Carriage costs cannot be refunded except where the mistake is that of InkinaBox except for UK DSR returns.
The customer shall pay any carriage costs involved in a return where the goods supplied are as requested and are not faulty except for UK DSR returns.
InkinaBox will only arrange for collection from UK customers under special circumstances.
InkinaBox will not promise that any product will last for a pre-determined amount of time and will not be acceptable for return under this reason.
Incorrectly ordered products or unwanted returns will be subject to a 20% restocking charge with a minimum £2 charge. This excludes UK DSR returns.
Refunds will be made by the same method of payment.

Fulfilment of an order is subject to stock availability and InkinaBox are under no obligation to accept your order.
Failure to obtain authorisation for payment will result in cancellation of your order.
The payment system may check your address that you have typed in with that of the credit card statement address. Those orders which do not match may result in a delay or cancellation of your order.
Your credit or debit card must be registered to the same country as delivery of your goods.
Delivery will only be accepted to physical addresses only and PO Box number only deliveries may not be supplied.
A full address must be supplied by you and include a full correct postcode, business name and house number where applicable.
Failure to provide a full address will result in a delay on your order or a further delivery charge.
All fraud attempts are reported to the issuing bank and the police.
By completing the checkout with InkinaBox website, you are making an offer to purchase the goods at the advertised price. InkinaBox may refuse this offer.